Monday, September 14, 2015

Lync Mobile Client cannot connect after applying KB3080353 (Security Update for Lync Server 2013 (KB3080353))


After applied this KB3080353 (Security Update for Lync Server 2013 (KB3080353)) to the Lync 2013 Server below mentioned error occur. This will impact Lync mobile client and Lync Phone editions therefore,

  •  Lync mobile client Login error 
  •  Lync phone edition Login error






WebHost failed to process a request.

 Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/50907005
 Exception: System.ServiceModel.ServiceActivationException: The service '/WebTicket/WebTicketService.svc' cannot be activated due to an exception during compilation.  The exception message is: Method not found: 'Microsoft.Rtc.Management.Config.Settings.Web.MobilePreferredAuthType Microsoft.Rtc.Management.Config.Settings.Web.WebServiceSettings.get_MobilePreferredAuthType()'.. ---> System.MissingMethodException: Method not found: 'Microsoft.Rtc.Management.Config.Settings.Web.MobilePreferredAuthType Microsoft.Rtc.Management.Config.Settings.Web.WebServiceSettings.get_MobilePreferredAuthType()'.
   at Microsoft.Rtc.Internal.WebTicketService.WebTicketServiceHostFactory.CreateServiceHost(Type serviceType, Uri[] baseAddresses)
   at System.ServiceModel.Activation.ServiceHostFactory.CreateServiceHost(String constructorString, Uri[] baseAddresses)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.CreateService(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(ServiceActivationInfo serviceActivationInfo, EventTraceActivity eventTraceActivity)
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
   --- End of inner exception stack trace ---
   at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath, EventTraceActivity eventTraceActivity)
   at System.ServiceModel.ServiceHostingEnvironment.EnsureServiceAvailableFast(String relativeVirtualPath, EventTraceActivity eventTraceActivity)
 Process Name: w3wp
 Process ID: 7620 “




Solution - 

Simply remove (Web Components) KB3080353 and restart the Lync 2013 Server.